{"id":21379,"date":"2023-11-21T14:42:31","date_gmt":"2023-11-21T19:42:31","guid":{"rendered":"https:\/\/www.systechone.com\/case-studies\/flexible-solution-meets-complex-needs-tight-deadline-nutramed-case-study\/"},"modified":"2025-08-21T14:38:05","modified_gmt":"2025-08-21T18:38:05","slug":"boehringer-ingelheim-replaces-incumbent-vendor-with-systech-to-overcome-serialization-obstacles-and-meet-aggressive-deadline","status":"publish","type":"page","link":"https:\/\/staging.systech.ssdev.ca\/pt\/case-studies\/boehringer-ingelheim-replaces-incumbent-vendor-with-systech-to-overcome-serialization-obstacles-and-meet-aggressive-deadline\/","title":{"rendered":"Estudo de caso | A Boehringer Ingelheim substitui o fornecedor estabelecido pela Systech para superar os obst\u00e1culos de serializa\u00e7\u00e3o e cumprir um prazo agressivo"},"content":{"rendered":"
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Casa<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Estudo de caso <\/span>A Boehringer Ingelheim substitui o fornecedor atual pela Systech para superar os obst\u00e1culos de serializa\u00e7\u00e3o e cumprir um prazo agressivo <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"Enfrentamos um desafio significativo e a Systech aceitou, deu um passo \u00e0 frente e cumpriu o prometido. Fazendo com que pare\u00e7a quase f\u00e1cil.\"<\/i><\/p>\n

- Caleb Connell, AD, Gerenciamento Global do Ciclo de Vida da Tecnologia de Sa\u00fade Animal, Boehringer Ingelheim<\/span>
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Cliente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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A Boehringer Ingelheim \u00e9 uma das 20 principais empresas farmac\u00eauticas do mundo. Desde sua funda\u00e7\u00e3o, em 1885, a empresa familiar tem o compromisso de pesquisar, desenvolver, fabricar e comercializar novos tratamentos para a medicina humana e veterin\u00e1ria.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Desafio<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Diante de riscos comerciais significativos, a Boehringer Ingelheim se deparou com o dilema de ter que substituir seu fornecedor de serializa\u00e7\u00e3o em tr\u00eas de suas unidades de fabrica\u00e7\u00e3o globais rec\u00e9m-adquiridas: uma em Porto Rico e duas na Fran\u00e7a. Com um prazo de produ\u00e7\u00e3o pronto para julho de 2019 para a mudan\u00e7a, a Boehringer Ingelheim procurou a Systech, que j\u00e1 era um parceiro comercial estrat\u00e9gico h\u00e1 mais de 10 anos, com mais de 40 instala\u00e7\u00f5es de sistemas em toda a rede da Boehringer Ingelheim, para obter orienta\u00e7\u00e3o sobre como atingir o objetivo. O objetivo de ter uma solu\u00e7\u00e3o totalmente funcional implantada em seis meses foi bastante agressivo e for\u00e7ou a Systech a alavancar seus relacionamentos dentro das regi\u00f5es de fabrica\u00e7\u00e3o para ser engenhosa e \u00e1gil em sua estrat\u00e9gia de solu\u00e7\u00e3o.<\/p>

Al\u00e9m disso, um grande obst\u00e1culo para\u00a0serializa\u00e7\u00e3o farmac\u00eautica<\/a>\u00a0nesses novos locais-alvo era a reconcilia\u00e7\u00e3o dos lotes. Como a agrega\u00e7\u00e3o era conclu\u00edda no final do lote e n\u00e3o em tempo real, a Boehringer Ingelheim teve que lidar com os inevit\u00e1veis problemas relacionados \u00e0 imprecis\u00e3o do gerenciamento de casos, como a impossibilidade de garantir que todos os produtos estivessem nos casos corretos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\"Sempre nos preocupamos principalmente com o suporte e a supervis\u00e3o cont\u00ednua dos sistemas depois que ocorre uma implanta\u00e7\u00e3o desafiadora de qualquer sistema. A Systech demonstrou que est\u00e1 comprometida com esse suporte e com o fortalecimento da parceria com a Boehringer Ingelheim.\"<\/em><\/p><\/span><\/blockquote><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Solu\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Solu\u00e7\u00e3o global pronta para uso<\/strong><\/p>

Devido ao cronograma agressivo e \u00e0 natureza global das implementa\u00e7\u00f5es, a Systech recorreu \u00e0 sua rede de parceiros confi\u00e1veis para ajudar a fornecer servi\u00e7os e implementa\u00e7\u00e3o prontos para uso. Para a unidade de Barceloneta, em Porto Rico, a Systech recorreu \u00e0 Ultimate Solutions, de Porto Rico, e para as unidades de Toulouse e Lentilly, na Fran\u00e7a, recorreu \u00e0 Inno4Life, da Holanda. Ambos os parceiros forneceram equipamentos \"prontos para serializa\u00e7\u00e3o\" com o software da Systech j\u00e1 instalado e integrado. Isso eliminou a necessidade de consultores de integra\u00e7\u00e3o adicionais e acelerou a entrega e as instala\u00e7\u00f5es.<\/p>

Problemas de reconcilia\u00e7\u00e3o atenuados<\/strong><\/p>

Em vez de concluir a agrega\u00e7\u00e3o no final de um lote, como fazia a solu\u00e7\u00e3o do fornecedor anterior, a solu\u00e7\u00e3o de serializa\u00e7\u00e3o da Systech atribui n\u00fameros de caixa ao n\u00famero de s\u00e9rie da caixa em tempo real, eliminando os inevit\u00e1veis problemas de reconcilia\u00e7\u00e3o que os tr\u00eas locais vinham enfrentando. A solu\u00e7\u00e3o de serializa\u00e7\u00e3o da Systech agrega\u00e7\u00e3o em tempo real<\/a> tamb\u00e9m aliviou os s\u00e9rios atrasos no processamento e no sistema registrados no final de um lote.<\/p>

Um recurso adicional que n\u00e3o era um requisito, mas que se mostrou altamente favor\u00e1vel para a Boehringer Ingelheim, foi o retrabalho p\u00f3s-lote. A solu\u00e7\u00e3o da Systech permite atualiza\u00e7\u00f5es em tempo real da estrutura de agrega\u00e7\u00e3o do N\u00edvel 3, possibilitando que sejam feitas altera\u00e7\u00f5es nas atribui\u00e7\u00f5es de casos existentes, conforme necess\u00e1rio.<\/p>

Implanta\u00e7\u00f5es padronizadas<\/strong><\/p>

A Boehringer Ingelheim queria garantir que as tr\u00eas unidades de fabrica\u00e7\u00e3o de produtos farmac\u00eauticos fossem as mais semelhantes poss\u00edveis, com processos e procedimentos padronizados. Como a Systech adotou uma abordagem centralizada para conduzir as implanta\u00e7\u00f5es com parceiros preferenciais, ela conseguiu fornecer uma solu\u00e7\u00e3o hol\u00edstica em todos os tr\u00eas locais, apesar de implantar equipamentos diferentes dos dois parceiros. Ao contr\u00e1rio de outras ofertas, a solu\u00e7\u00e3o da Systech n\u00e3o \u00e9 personalizada. Trata-se de uma plataforma flex\u00edvel que pode ser configurada - N\u00c3O codificada - para se alinhar \u00e0s necessidades espec\u00edficas do cliente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Resultados<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Todos os tr\u00eas locais foram totalmente validados e estavam em plena produ\u00e7\u00e3o em seis meses, cumprindo o prazo dentro do prazo. A equipe de implanta\u00e7\u00e3o da Boehringer Ingelheim observou que a Systech atendeu e superou todas as expectativas de implanta\u00e7\u00e3o nos tr\u00eas locais.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Pr\u00f3ximas etapas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A Boehringer Ingelheim valoriza a Systech como sua parceira em rastreabilidade<\/a>A empresa est\u00e1 analisando o amplo portf\u00f3lio de solu\u00e7\u00f5es da Systech para ajudar a garantir que seus produtos sejam aut\u00eanticos, seguros e conectados em toda a cadeia de suprimentos. A empresa agora est\u00e1 analisando o portf\u00f3lio mais amplo de solu\u00e7\u00f5es da Systech para ajudar a garantir que seus produtos sejam aut\u00eanticos, seguros e conectados em toda a cadeia de suprimentos. Depois de implantar a solu\u00e7\u00e3o de serializa\u00e7\u00e3o da Systech, os tr\u00eas locais est\u00e3o prontos para UniSecure<\/a>A solu\u00e7\u00e3o revolucion\u00e1ria de autentica\u00e7\u00e3o da Systech.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Como a Systech pode ajud\u00e1-lo a obter transpar\u00eancia na cadeia de suprimentos?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Conte-nos um pouco sobre seus requisitos de serializa\u00e7\u00e3o e rastreabilidade, e um especialista em solu\u00e7\u00f5es da Systech entrar\u00e1 em contato para saber mais sobre os desafios exclusivos da sua cadeia de suprimentos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEntre em contato conosco<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Estudo de caso | A Boehringer Ingelheim substitui o fornecedor estabelecido pela Systech para superar os obst\u00e1culos de serializa\u00e7\u00e3o e cumprir um prazo agressivo \"Enfrentamos um desafio significativo e a Systech aceitou, se adiantou e cumpriu. Fazendo com que pare\u00e7a quase f\u00e1cil.\" - Caleb Connell, AD, Gerenciamento global do ciclo de vida da tecnologia de sa\u00fade animal, Boehringer Ingelheim Cliente A Boehringer Ingelheim \u00e9 uma das [...]<\/p>","protected":false},"author":26,"featured_media":0,"parent":20962,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21379","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nBoehringer Ingelheim: 6\u2011Month Serialization Vendor Switch<\/title>\n<meta name=\"description\" content=\"How Boehringer Ingelheim replaced an incumbent pharma serialization vendor at three sites and deployed real\u2011time aggregation\u2014validated and live in 6 months.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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